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Some of the more common questions that are regularly asked.

What does MVNO mean?

MVNO stands for Mobile Virtual Network Operator it is a term for those that resell cellular service on an incumbents network.  ex Flash wireless is an MVNO on the Sprint, T-Mobile and Verizon network.

What does item will ship in “x” days mean?

The item will ship in x days featured on our listings means that sometimes we have a rush on item we have for sale and re stock might be in transit, but not ready to ship the moment you order.  When you make your order we do guarantee your item will ship in the business days specified.

Why are there 2 Sprint categories?

It’s a bit confusing, but a phone can work on an MVNO carrier of the incumbent provider, but not the incumbent’s network and vice versa.  In a nutshell if you are doing regular Sprint order from the Sprint tab and if you are going to be activating on Sprint MVNO network order from that tab so that we can make sure to get you the  phone that is compatible with your needs.

What does locked/unlocked mean?

When you buy a phone from a carrier, it is considered locked to the carrier.  This even applies to no contract carriers as well.  With the bigger carriers, you can typically request your phone to be unlocked if, you have no outstanding balance, you have completed your contract and do not have any payment plans tied to the phone (some carriers make easy some don’t).   On pre paid carriers it’s hit or miss many of them won’t release the phone until 3 month to a year and sometimes longer and there is no rhyme or reason.  Also Verizon’s 4g lte phones are unlocked from moment purchased, but that is only the 4g band, so for example if took to t-mobile you would only have 4g coverage on half of it’s towers and no 3g, so I do not recommend doing that.